Delivery
Shipping date of your order may vary depending on the other products in your cart. sou.com.tr , we promise that we will do our best to deliver your order as soon as possible.
Returns
sou.com.tr products are under the guarantee of distributor companies.
sou.com.tr Returns Protection Act within the framework of the law.
sou.com.tr , regarding the product you bought, the package containing the product should be opened next to the cargo attendant and a report should be made for the missing products.
sou.com.tr The refund will be processed on the day the product reaches us. The period of reflection of the refund to your account is at the discretion of your bank. Refunds made to credit cards are reflected to the account within 1 to 3 weeks at the latest, payments made by money order within 1 week at the latest.
You can return the products you purchased with the product invoice within ten (10) days from the date of purchase, without opening the box and breaking the product’s resalability.

If you want the products you ordered to be canceled without stating a reason before the shipment is released info@sou.com.tr